Medical Receptionist/Front Desk

Job Type: Full Time Part Time

Premier Physicians is currently seeking a Full Time or Part time Medical Receptionist.

Our growing group practice encompasses internal and family medicine, medical and surgical specialties, and has comprehensive on-site diagnostic centers conveniently located in the communities we serve in the Cleveland metro area.

Premier Physicians has an open position for a full time or part time Medical Receptionist responsible for greeting patients, providing information and communicating with departments. Prior Medical Office experience a plus.

Essential Functions:

  • Greets patients in polite, prompt, helpful manner. Provides any necessary instructions/directions Informs appropriate department/person of an arrival.
  • Completes necessary paperwork such as encounter forms. Uses computer system to generate information necessary for billing.
  • Updates patient information, collects co pays, provides any necessary forms needing completion, and obtains signatures as necessary.
  • Maintains clean, orderly waiting area including reading materials.
  • Answers phones in a pleasant manner and deals with patients needs expeditiously.
  • Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing and scheduling work as directed.
  • Performs other duties as assigned.
  • The job holder must demonstrate current competencies applicable to the job position.
  • Knowledge of reception tasks, clinic policies/procedures and paperwork.
  • Knowledge of office equipment including phone and computer
  • Knowledge of customer service concepts and techniques.
  • Skill in using office equipment satisfactorily and handling paperwork/filing adequately.
  • Skill in customer service principles by creating a pleasant waiting room atmosphere.
  • Ability to communicate clearly in person and on the phone, establish/maintain cooperative relationships with patients, families. physicians and staff.
  • Ability to organize and prioritize tasks effectively.
  • Ability to read, understand and follow oral and written instructions. Can file correctly by alphabetical and numerical systems.
  • This job has sitting for up to 8 hours a day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens for long periods. Occasional stress related to workload and patients with problems.
  • This is and office setting with exposure to communicable diseases and other conditions common to the environment.
  • This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
  • Hours: 8:30AM – 5:00PM

Premier Physicians is an Equal Opportunity Employer

Job Types: Full-time, Part-time

Expected hours: 20 – 35 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Gastroenterology
  • Infectious Disease
  • Internal Medicine
  • Neurology
  • Pediatrics
  • Podiatry
  • Primary Care

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Apply for this position

Allowed Type(s): .pdf, .doc, .docx