FAQs

What should I bring to my appointment?
  • Copy of current insurance card
  • Driver’s License
  • Co-pay or deductible payment if applicable

Can I access my health records online?


Yes! Access the Patient Portal here.
The Patient Portal enables our patients to communicate with our doctors, nurses, and staff members easily, safely, and securely via the Internet. If you are not registered for a portal account, please contact your providers office. 
 
Participating patients are given secure user IDs and passwords, enabling them to access the portal to view their personal and private documents, including lab and diagnostic test results, educational information, billing statements and other health information.
 
Through the Patient Portal, you can:
ask questions of doctors, nurses, and staff members
request prescription refills and referrals
view your personal health record
examine your current and past statements
… all from the comfort of your home, whenever it is convenient for you!

How can I pay my bill?
  • Mail payment to: Premier Physicians P.O. Box 639004, Cincinnati, OH 45263
  • Call the number on your statement to make a payment over the phone.
Can I pay my bill online?

  • Yes! Pay Online Here.
    We accept the following credit cards: VISA, Mastercard, American Express, and Discover.


What if I cannot pay my bill in full?
We can work with you to establish a budget agreement based on the amount you owe. Please contact the number listed on your billing statement for further details.

How do I know if my insurance is accepted?
Please contact our credentialing office at 440-467-1954.

Do you accept HCAP or Hospital Financial Assistance?
No. Premier Physicians is an independent physician group. We offer our own internal financial assistance program not affiliated with a hospital.

Do you provide services for the Bureau of Workers’ Compensation (BWC)?
Yes, we do. Please contact credentialing (440.467-1954) for details.

What if Premier is out of my network?
If your insurance plan is out-of-network, we will file a claim on your behalf. Please contact your insurance to better understand your benefits.